German Customer Advisor for top Social Network in Lisbon -156024

German Customer Advisor for top Social Network in Lisbon Are you passionate about Social Media and you speak German? We have an exciting job opportunity for you! We are in search of German-speakers to provide quality support for the Customer Delight Team at a leading social media company. Empower your digital skills and gain a privileged know-how with this job opportunity.  German Advisor for the Customer Delight Team (Lisbon) Benefits - Intensive training at the beginning of the job- Renewable employment contract with an initial duration of 12 months- Possibility of permanent contract after 24 months- Private health insurance from the signature of the employment contract- Work in a modern office in LisbonRelocation Package (for international candidates only)- Pick-up from the airport- Administrative support for your integration in Portugal- Reimbursement of flight costs- Free annual flight home- Accommodation in a room in a Lisbon company flat- Free Portuguese courses, water sports and much more The Company This is one of the five most frequently visited websites in the world who has reinvented social interaction. Their global teams are constantly interacting, solving problems, and working together.   Your Profile - You are mother tongue German and proficient in English (B2)- You are able to work for the project from Monday to Sunday on rotating shifts- You have interest and passion for Social Media- Six months of previous experience in customer service Your Responsibilities - Process inquiries from new and existing customers (small and medium-sized companies) by phone, email and live chat- Offer independent and proactive customer solutions- Advice, train and support the customer before and after the purchase of services - Solve technical problems and answer questions about services and products. If you like new technologies, and you are open to learn everything about online advertising, apply now and join the #1 social network!