German Fashion Customer Service Representative (based in Lisbon) - 156024

German Fashion Customer Service Representative (based in Lisbon) - 156024
German Customer Service Representative (based in Lisbon)Fixed-term Full-TimeAre you passionate about fashion style and textile? Do you like to help people? Do you speak native German and you would love to make a move to sunny Portugal? This is a great opportunity for German speakers to work at a global brand with over 1000 stores around the world. German-speaking Customer Service Representative The company:Welcome to the clothing apparel company, which redefines fashion, with a focus on quality and textiles. They are recognized as a global brand that creates a commercial product based on customer requests. The key to their success all over the world is the fact that so many people relate to their LifeWear concept.Your profile:- German is your mother tongue, and you are fluent in English (B2)- You are a problem-solving and solution-driven mentality- You have some experience in customer service- You have a positive, motivated mindset and excellent communication skills- You are open-minded to change priorities and learn new processes- You are available to work on rotational shifts from Monday to Saturday (07h-21h)Benefits:- Full-time position- Fixed-term, renewable employment contract with an initial duration of 12 months and later extension for 12 months- Possibility of permanent contract after 24 months- Competitive salary + bonus- Lots of holidays to go exploring- Paid initial training to guide you on your way to success- Private health care insurance - Be part of a multicultural, open-minded work environment- Work from a beautiful and modern office in LisbonRelocation package (only available for international employees)- Pick-up from the airport - Administrative support to help you fully integrate in Portugal- Reimbursement of flight costs- Free annual flight home- Room accommodation in a company’s flat in Lisbon- Company events, team buildings, water sports and free language coursesYour Responsibilities: - Reply to customers’ questions and concerns via emails, calls and chat in German and English- Advise and assist customers at the moment of purchase- Provide technical support with product usage, installation and synchronization of software and devices - Always ensure a high level of customer service- You are motivated to work in a team-based, international environment where you’ll embrace different cultures, nationalities and languagesApply to this job offer in just a few clicks and become a member of this Support Team in Lisbon, you can expect an exciting and international working atmosphere.