German-speaking B2B Customer Advisor for Microsoft Lisbon Permanent Full-time Do you speak German and you are looking to start a career in the tech industry? We are in search of native German-speakers to provide B2B Customer Support for Microsoft in Lisbon. Empower your digital skills while gaining a privileged know-how of the market! Microsoft SMB Store Customer Advisor with German (Lisbon based) The company Work for the world's largest software business with around 114,000 employees and sales of around 90 billion US dollars. Headquartered in the USA, Microsoft Corporation is known for its Windows operating systems and application programs: it’s the third most valuable company in the world. Since 2001, the firm has also been offering game consoles. Your Profile - You are mother tongue German and you are proficient in English (C1)- You have great communication skills and empathy- You are available from Monday to Friday - You are EU resident, or you have a valid work permit- Six months of previous experience in Customer Service is a required! Your Responsibilities - Support corporate customers via telephone, email and chat- Halp small and medium-sized companies from the areas of health care, industry, administration, trade, finance and education- Provide customer-oriented solutions for all inquiries, with a focus on Microsoft Surface and Hololens product lines- Assist with product information, price information and discounts- Complete orders and sales on the phone- Continuous contact with existing customers for possible optimizations and updates Benefits - Intensive training focused on software systems for electronic data processing, comprehensive product training and customer relationship management - Fixed-term, renewable employment contract with an initial duration of 12 months with subsequent extension for a further 12 months- Possibility of permanent employment after 24 months- Private health insurance- Competitive salary + bonusRelocation package (for international candidates only) - Airport pick-up- Administrative support for your integration in Portugal - Reimbursement of flight cost- Free annual flight home- Accommodation in a room in a company’s flat in Lisbon- Free Portuguese courses and much more Join an international team in Lisbon and work for a #1 multinational tech company!