German-speaking Customer Advisor for a Social Media Marketplace company (Lisbon based)Fixed-term Full-timeAre you passionate about Social Media and you speak German? Great! We have an exciting job offer for you. We are in search of native German-speakers to provide quality Customer Support for a leading marketplace. Empower your digital skills and gain a privileged know-how working for the world-loved Social Network. Social Media Marketplace Customer Advisor with German (Lisbon based) The Company Welcome to the leading Social Network that was founded in 2004 and claims to have more than a billion members. They give people the power to bring the world closer through apps and services. Their global teams are constantly iterating, solving problems, and working together to build community. The Role Together with your colleagues, you will deliver first-class Customer Support to help German-speaking private and business customers on their sales activities on the Social Media Marketplace. Your Profile - Your mother tongue is German and you are proficient in English- You are comfortable working on a shift system (you will be informed about your work schedule in advance)- You are passionate about the online world- You have a positive attitude**Experience in Customer Service is a plus! Your Responsibilities - Process inquiries from private and business customers via e-mail and live chat- Provide proactive support for all inquiries regarding purchase, sales transactions, payment methods, technical error messages- Assist customers in the creation of their own sales advertisements and compliance with the advertisement regulations- Share your advice with clients using the sales portals for the first time Benefits - Signing bonus (if you start in July 2021)- Paid intensive training for all new employees to get an insight into your field of work, software systems for electronic data processing and customer relationship management - Competitive salary +Christmas bonus- Your future workplace is a modern office located in the Open branch- Fixed-term, renewable employment contract with an initial duration of 12 months - Possibility of permanent employment after 24 months- Private health insurance from the signature of the employment contractRelocation package (for candidates coming from abroad): - Pick-up from the airport - Administrative support for your integration in Portugal- Subsequent reimbursement of flight costs- Free annual flight home- Accommodation in a room in a company flat in Lisbon- Free Portuguese courses If you are a social media addict, and you are looking for a job in Lisbon, this is your next challenge. A creative international team awaits you, as well as the best opportunities to achieve your professional goals.